Shipping & Returns Policy

Delivery Areas

We currently deliver across the United States.
Additional international destinations may be available in the future.

Processing & Shipping Times
Order processing: Orders are dispatched within 2–5 working days after confirmation.

Delivery times:

  • United States: Estimated delivery within 8–14 working days after dispatch.

  • Other destinations (when available): Estimated delivery within 7–10 working days, depending on the destination.

Please note: delivery times may vary during peak demand or due to carrier delays.

Shipping Costs
Shipping fees are calculated at checkout based on weight and destination.

Order Tracking
Once your order has been dispatched, you will receive an email with a tracking number to follow your delivery.

Delivery Issues
If you experience a delay or issue with your delivery, please contact our customer service team at support@thick-up.com within 14 days of the expected delivery date. We will work with our logistics partners to resolve the issue as quickly as possible.

Free shipping

7/7 Customer service

Money-back guarantee

Secured payment